Skip to main content

How can we help you?

    Adding a New User to the Crunchafi Data Extraction Portal

    Administrators can follow the steps in this article to invite new users.

    1. Click your name in the top-right corner of the portal and select User Management.

      2026-06-08_15-36-50

    2. Click + Add in the top-right corner.
      2026-06-08_15-37-19

    3. Enter the first name, last name, and email address on the left side of the window. 

    4. Only select Administrator if applicable. For more information on user roles, click here.

    5. Click Add.
      2026-06-08_15-54-23

    6. Repeat Steps 3-5 above if you need to invite multiple users at once. 

    7. Click Invite New Users in the bottom-right corner of the window. 

      2026-06-08_17-03-17

    Additional Notes
    • The user(s) will receive an email notification with a link to set up their password.

    • The new user invitation expires within 48 hours of receipt.

    • The invitation can be re-sent from the User Management page if needed.

    • If the user does not receive the invitation email, confirm that the inbound email address (noreply@strongbox.ai) is not being blocked by a spam filter.