Using Crunchafi/Strongbox Data Extraction on a Rightworks Hosted Environment
This article applies to customers who use Rightworks cloud hosting to access QuickBooks Desktop.
Requirements
If your firm sent you a secure URL to connect Crunchafi/Strongbox with QuickBooks Desktop on a Rightworks Hosted Environment, refer to the information below before continuing with the connection.
- Per Rightworks, the Application Cloud Level Subscription is required.
- To connect your QuickBooks Desktop file, the Crunchafi/Strongbox Connect plug-in needs to be downloaded onto your Rightworks Hosted Environment.
- While the plug-in is downloading in your Rightworks Hosted Environment, all users must be completely logged out of the Rightworks environment.
- You must be an Administrator on the QuickBooks Desktop file to make the connection with Crunchafi/Strongbox.
- Before completing your call with Rightworks, confirm that the secure URL your firm sent you is safe-listed on the Rightworks Hosted Environment.
After Crunchafi/Strongbox Connect Plug-In is Installed
- From your Rightworks Hosted Environment, open the secure URL shared by your firm.
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Open the QuickBooks Desktop file as the Admin user.
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Follow the instruction in this article: Connect to QuickBooks Desktop via Secure URL.
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NoteS
Reach out to us at support@crunchafi.com if you need any help completing the connection. We are currently updating our knowledge base articles to our new Crunchafi branding and you may see some slight variations in colors or wording.
