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Unable to Log Into Crunchafi Lease Accounting (Password)

This article applies to Firm and Client Accounts that do not utilize Single Sign On (SSO)

If your organization has SSO enabled, click here for our SSO login guide. The steps below must be taken by a user with the Administrator role. 

  1. Go to Administration > Users and check the Status column (i.e., Enabled/Disabled).

  2. If enabled and there is an envelope icon under the Actions column, this means that the user account has not yet been activated. Click the envelop to resend the invite. 

  3. If the user has no envelope icon, they can navigate to the login page to and follow the password reset instructions in this article.